Investigating an issue with the go.airship.com component
Investigating an issue with the go.airship.com component
March 12, 1:00pm
March 12, 1:00pm
Since 2024-03-12 11:26am PDT we are investigating an issue involving the web dashboard. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
March 12, 1:10pm
March 12, 1:10pm
We are investigating an issue with intermittent 502s when trying to reach our web dashboard from certain locations. Our engineering team is working to resolve the issue, and we will update our status page with additional information.
Please retry your requests, and feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
March 13, 8:58am
March 13, 8:58am
We continue to work with our providers as well as internally to identify the cause and apply a fix for this issue. While it seems that the problem is only occuring from a few select geographies in the US, we recognize it can be extremely disruptive so we are treating it with very high priority.
We will continue to update here with more information, and please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
March 13, 9:56am
March 13, 9:56am
This issue should now be resolved. If you continue to encounter problems, please contact Airship Technical Support at https://support.airship.com