Airship will be performing maintenance on Performance Analytics starting at 5:00 PM PT on 04/06/2026.

Our Performance Analytics product will be affected for approximately 60 minutes, until 6:00 PM PT on 04/06/2026.

Please contact Airship Support - support.airship.com  with any questions or if behavior persists after the maintenance window. We will update this space once maintenance is complete.

The Performance Analytics maintenance has been completed.

Customers should be able to view and use Performance Analytics normally.
Please contact Airship Support if there are any questions or notice any unexpected behavior.

From 01:02am to 3:18am PST we were investigating an issue that was resulting in an increased rate of 5xx errors when using Airship public APIs and the Go Dashboard internal APIs.

Our engineering team managed to mitigate and resolve the issue.

We are currently monitoring the system.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

This issue has been resolved. 

Please, feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

Airship will be performing maintenance on www.airship.com starting at 1:00 AM on 3/11/2026. www.airship.com will be affected for approximately 10 minutes, until 1:10 AM on 3/11/2026. During this time, the web dashboard may be unavailable, and customers may see some errors when viewing the page.

Please contact Airship Support -  support.airship.com  with any questions or if behavior persists after the maintenance window. We will update this space once maintenance is complete.

The www.airship.com maintenance has been completed. Customers should be able to view and access the web dashboard normally.

Please contact Airship Support if you have any questions or if you notice unexpected behavior on www.airship.com.

Between 2026-03-10 06:13:36 AM PST and 2026-03-10 4:02:31 PM PST, the personalized emails experienced partial failure. During that time, approximately 20% of email messages were not delivered. This issue potentially impacted all email customers. 

Our engineering team has implemented a fix, and this issue has been resolved. 

Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

Since 07:00 AM PST / 15:00 GMT, we have been investigating an issue that is resulting in delays for message deliveries using tags, events, or attributes for segmentation. Messages without these criteria are unaffected by this delay and perform normally.

Our engineering team is working to identify and resolve this matter. We will update our status page as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Our engineering team has found the source of the issue.

The backlog of delayed message deliveries has now been processed.

We are currently monitoring the system to ensure a full recovery.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

This issue has been resolved. 

Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

Since 3:00 AM PST, we have been investigating an issue with our Segmentation service.

Customers using segmentation features, including attributes and tags, may experience delays in message deliveries. We want to assure you that no messages will be dropped.

Our engineering team is actively working on a resolution. We will update this page with more information about the affected components as our investigation progresses.

If you have any questions or concerns, please don't hesitate to contact Airship Technical Support at https://support.airship.com.

Our engineering team has implemented a fix and we are currently monitoring the system.

Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

This incident has been resolved.

Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

Airship will be performing maintenance on Performance Analytics starting at 5:00 PM PT on 02/19/2026.

Our Performance Analytics product will be affected for approximately 60 minutes, until 6:00 PM PT on 02/19/2026.

The Performance Analytics maintenance has been completed.

Customers should be able to view and use Performance Analytics normally.
Please contact Airship Support if there are any questions or notice any unexpected behavior.

Since 1:30 AM PST, we have been investigating an issue with our Segmentation service.

Customers using segmentation features, including attributes and tags, may experience delays in message deliveries. We want to assure you that no messages will be dropped.

Our engineering team is actively working on a resolution. We will update this page with more information about the affected components as our investigation progresses.

If you have any questions or concerns, please don't hesitate to contact Airship Technical Support at https://support.airship.com.

Our engineering team has implemented a fix and we are currently monitoring the system.

Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

This incident has been resolved.

Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

Airship will be performing maintenance on Performance Analytics starting at 5:00 PM PT on 01/21/2026.

Our Performance Analytics product will be affected for approximately 60 minutes, until 6:00 PM PT on 01/21/2026.

The Performance Analytics maintenance has been completed.

Customers should be able to view and use Performance Analytics normally.
Please contact Airship Support if there are questions or if unexpected...