Investigating an issue with the Mobile Wallet Passes component

Incident
January 09, 12:53pm

Investigating an issue with the Mobile Wallet Passes component

Status: closed
Start: January 09, 9:49am
End: January 09, 12:53pm
Duration: 3 hours 3 minutes
Affected Components:
Mobile Wallet Passes
Investigating

January 09, 9:49am

January 09, 9:49am

Since 16:00 UTC we are investigating an issue involving the Wallet API. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Update

January 09, 10:18am

January 09, 10:18am

We are aware of an issue involving the Mobile Wallet API. We're continuing to investigate this issue and will update our status page as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Update

January 09, 10:56am

January 09, 10:56am

Our engineering team has found the source of the Mobile Wallet API issue. We are currently monitoring the system.


Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

Resolved

January 09, 12:53pm

January 09, 12:53pm

This incident has been resolved.


If you have any questions or concerns, please feel free to contact Airship Technical Support at https://support.airship.com.