Investigating an issue with the go.airship.com component

Incident
March 05, 1:19pm

Investigating an issue with the go.airship.com component

Status: closed
Start: March 05, 11:49am
End: March 05, 1:19pm
Duration: 1 hour 29 minutes
Affected Components:
Mobile Messaging
Investigating

March 05, 11:49am

March 05, 11:49am

Since 11:49 AM Pacific time we are investigating an issue involving the go.airship.com component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Update

March 05, 12:00pm

March 05, 12:00pm

Our team is currently monitoring our system with delays regarding using segmentation. All other services within our dashboard and API are working as intended. Please feel free to contact Airship Technical Support at https://support.airship.com if you should have any questions or concerns.

Resolved

March 05, 1:19pm

March 05, 1:19pm

This issue has been resolved. Customers should be able to use all components as intended.

If you have any further questions or concerns, please contact Airship Technical Support at https://support.airship.com.