Message delivery delays using the attribute and event segmentation
Message delivery delays using the attribute and event segmentation
March 28, 3:54am
March 28, 3:54am
Since 3:54 AM Pacific time we are investigating an issue involving the Mobile Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
March 28, 4:22am
March 28, 4:22am
From 3:00 am PDT and 3:45 am PDT, we have experienced an issue that is resulting in delays for messages sent using our attribute and event personalization and segmentation components.
Messages without those features haven't been unaffected by this delay and have performed normally.
Our engineering team has found the source of the issue. We are currently monitoring the system.
Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.
March 28, 5:04am
March 28, 5:04am
This incident has been resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.