Latency on Messaging Delivery
Latency on Messaging Delivery
July 18, 8:40am
July 18, 8:40am
Since 8:40 AM Pacific time we are investigating an issue involving the Mobile Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
July 18, 10:01am
July 18, 10:01am
Since 7:55 am PST, we have been investigating an issue involving Mobile Messaging delivery delays.
Our engineering team is working to resolve this issue.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions.
July 18, 10:09am
July 18, 10:09am
The Messaging delivery delay has been mitigated.
The following components were affected :
- Mobile Messaging
- SMS Messaging
- Email Messaging
- Web Notifications
The backlog of delayed message deliveries has now been processed.
We will continue to monitor the system to ensure a full recovery.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
July 18, 11:04am
July 18, 11:04am
This incident is now resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.