Investigating an issue with delay in sends that includes segmentation
Investigating an issue with delay in sends that includes segmentation
September 09, 1:08am
September 09, 1:08am
Since 11:15 PM Pacific on September 8th, we have been investigating an issue involving a delay in sending some messages that target attributes, events, and personalization.
Our engineering team is working to resolve the issue. As soon as we have more information, we will update our status page with additional affected components (if necessary).
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
September 09, 2:22am
September 09, 2:22am
Our engineering team has found the source of the issue. We are currently monitoring the system.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
September 09, 3:14am
September 09, 3:14am
This incident has been resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.