February 20, 4:09am

Since 3:00 AM PST, we have been investigating an issue with our Segmentation service.

Customers using segmentation features, including attributes and tags, may experience delays in message deliveries. We want to assure you that no messages will be dropped.

Our engineering team is actively working on a resolution. We will update this page with more information about the affected components as our investigation progresses.

If you have any questions or concerns, please don't hesitate to contact Airship Technical Support at https://support.airship.com.

February 20, 4:16am

Our engineering team has implemented a fix and we are currently monitoring the system.

Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.