Between 2026-03-10 06:13:36 AM PST and 2026-03-10 4:02:31 PM PST, the personalized emails experienced partial failure. During that time, approximately 20% of email messages were not delivered. This issue potentially impacted all email customers.
Our engineering team has implemented a fix, and this issue has been resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.
The Performance Analytics maintenance scheduled for 7/1/2025 has been postponed. Performance Analytics should function normally.
Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.
iOS devices that have updated to iOS 17+ may notice a bug that results in duplicate push notifications. We are aware of this issue and are working with Apple to find a solution.
Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
We are still investigating on the root cause of this issue in collaboration with Apple.
Please note that only iOS devices that have updated to iOS 17+ may periodically experience this bug, resulting in a single push notification displaying multiple times in their notification center.
Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Apple has informed us that they are testing a fix to this issue in the latest iOS 17.3 beta. We will continue to update our status page as more details are provided.
Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.