go.airship.com
Since 2:16 PM Pacific time we are investigating an issue involving the go.airship.com component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
This is a duplicate of an earlier Status Page Incident, and was created by accident. This has been resolved.
Please, feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.
At 11am UTC, our engineering team found an issue that may have delayed Static Lists from processing that has since recovered.
Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.
This has been resolved.
Please, feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.
We are investigating intermittent impacts due to an issue with our third-party cloud hosting provider. Our engineering team is working to resolve the issue. We will post further updates here as the situation develops. Please feel free to reach out to Technical Support.
Since 19:10 UTC, our cloud provider has been recovering. We are currently monitoring the system. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions.
As the issue with our third-party cloud hosting provider wraps up, we are continuing to see some issues with Performance Analytics. We are currently investigating. Please feel free to reach out to Technical Support with any questions at https://support.airship.com.
This incident has been resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Airship will be performing maintenance on our platform starting at 1am Pacific Time on 2/13/2025. Our platform will be affected for approximately 30 minutes, until 1:30am Pacific Time on 2/13/2025. During this time our web dashboard may be unavailable and customers may see some errors when viewing the page.
Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.
The web dashboard maintenance has been completed. Customers should be able to view and use the web dashboard normally.
Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.
Airship will conduct scheduled maintenance on go.airship.com starting at 9:00PM Pacific Time on 10/24/2024. Maintenance is expected to last approximately 3 hours and end at 12:00AM Pacific Time on 10/25/2024, during which time the web dashboard will be unavailable. The impact will be isolated to the web UI and no impact is expected for API traffic, Scheduled Notifications, or Automations during this time.
Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.
Airship has completed scheduled maintenance on go.airship.com. Please contact Airship Support if there are questions or if unexpected behavior persists.
Due to some performance issues we experienced, the dashboard maintenance has been cancelled on the USCS database.
Customers will be informed when Airship conducts the future maintenance.
If you have any questions, please reach out to Airship Support at support.airship.com.
The dashboard maintenance has been cancelled.
Update:
We are continuing to work on a fix for this issue.
Update:
We are continuing to work on a fix for this issue.
The issue with Contact Management, named user APIs, and channel registration APIs has been resolved. We apologize for any inconvenience.
Please contact our Technical Support team if you have any questions at https://support.airship.com.
We are investigating an issue with intermittent 502s when trying to reach our web dashboard from certain locations. Our engineering team is working to resolve the issue, and we will update our status page with additional information.
Please retry your requests, and feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
We continue to work with our providers as well as internally to identify the cause and apply a fix for this issue. While it seems that the problem is only occuring from a few select geographies in the US, we recognize it can be extremely disruptive so we are treating it with very high priority.
We will continue to update here with more information, and please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
This issue should now be resolved. If you continue to encounter problems, please contact Airship Technical Support at https://support.airship.com
From 10:30pm UTC on 2024-02-09 to 00:00am UTC on 2024-02-10, we experienced an issue that caused a delay in updating registration data for channels, which may have prevented messages from being sent to newly created channels. The cause of the issue has been fixed.
Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
The cause of the issue has been fixed.
Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Our engineering team has found the source of the issue. We are currently monitoring the system.
Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
This incident has been resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.